Paying for your holiday

In order for us to confirm your booking we must have a deposit of 30% per property, to be paid for in euro's by credit / debit card through pay pal via our site on line. The total amount payable to Essential Greece will be quoted to you at the time of booking, together with your 'Booking Reference No' which must be inserted in the relevant box on the pay pal site (an additional 3% will be added for all credit / debit card transactions).

Deposits are non-refundable and any changes to initial bookings after acceptance of the booking conditions will be liable to administrative fees. Paying your holiday deposit or (if less than 12 weeks to departure) the full payment constitutes a contract and warrants that you have the authority to accept, and are accepting on behalf of all your party the terms of these conditions.

How to calculate the cost of your holiday

All prices are based in euro's and are converted into pounds using the exchange rate of 1.15€ to the pound sterling (this rate may fluctuate depending on exchange rate at time of booking). Prices quoted, are per villa, per week, according to availability, inclusive of the below stated services.  

Your holiday price includes

• Accommodation for guests named on 'Booking Form'
• The services of our local representative
• The use of our specially equipped 'Essential Greece' information book in your accommodation
• Local and government taxes
• 24hr local helpline
• Accommodation electricity, gas, water and linen laundry
• Maid service

Your holiday price does not include

• Holiday Insurance
• Flights
• Any form of mid holiday transfers between properties
• Any breakages, losses, damages, or extra cleaning costs
• Local charges / deposits

Transfers

Transfers are not included in the price of your holiday. You can have the choice of booking Car Hire, for the duration of your stay, or we can arrange for a Taxi Transfer to your accommodation. Please ask our reservation staff for details.

Car Hire

Car rentals are delivered and collected at the airport, clients requesting delivery to accommodation will be charged with an additional fee.  Deliveries to the airport are free within sociable hours 0730hrs - 2100hrs, outside these hours such deliveries have a surcharge.  For clients needing baby seats, child cots or additional full insurance packages these will be paid for locally but we do need to be informed at time of booking.  For those clients who have a hire car delivered to the airport but would feel more secure following a taxi to their accommodation may have a 'follow me' taxi which guides them to their destination.  Furthermore, some hire cars may have small storage space meaning that not baggage may fit into the vehicle, in this case the additional taxi may also carry the excess baggage.  These services are charged extra, please advise us if you would like to use them.

Passport

All travellers must have a valid passport at the time of their travel preferably expiring 6 months after their return date.  European travellers do not need to have travel visas issued for Greece, however non-Europeans should consult their local Greek embassy for travel visas to and from Greece.

Travel Insurance

Essential Greece requires that all our guests are covered by travel insurance.  It is our guests responsibility to make sure that they are comprehensively insured prior to travelling. We Essential Greece, KARYDIS ATEE and any related third parties are not responsible for any guests who travel without taking out travel insurance.

If you cancel your Holiday

If you or any member of your travel party wish to cancel  their holiday at any time, we must be notified of this in writing. We will apply cancellation charges from the day we receive your notification, as detailed below:
Period before departure within which written cancellation is received and percentage of cancellation fee
More than                                  90 days before departure                                             Deposit only
Cancellation                               60-89 days                                                                 50%
Cancellation                               20-59 days                                                                 75%
Cancellation                               19 days or less than departure                                     100%
NB Administrative and credit card charges are non-refundable

If you change your holiday/Administrative fees

Any changes to initial bookings, after confirmation invoice has been signed, will be subject to a charge of £15 / 22€ per person, and we must receive written notification from the person who signed the initial booking form.
Examples: if you wish to change your travel date, or accommodation we will try our utmost to make this changes for you, however these changes must be within 12 weeks of departure, otherwise you will be subject to cancellation fees.
Please also note that any flight reservations that you have made will be a totally separate contract, and therefore is subject to that operator's own booking condition.

If we cancel your holiday

We  reserve the right to cancel your holiday if:
a) The final balance is not paid on time
b) *Force Majeure

If we change your holiday

Occasionally we have to make minor changes to you accommodation arrangements, however if we are forced to change your resort, or accommodation you will have the choice of either accepting the change of arrangements from us or cancelling the arrangements and receive a full refund of all monies paid. In all cases, except changes due to *Force Majeure, we will pay compensation as detailed below.
Period of time within a major change is notified to you
60 days or more         Nil
42 days or more         15%
28 days or more         30%
14 days or more         45%

*Force Majeure Compensation will not be payable if we are forced to cancel or change your holiday arrangements in any way for reasons due to war, threat of war, rioting, civil strife, industrial dispute, terrorist activity and it's consequences, natural or nuclear disaster, fire, adverse weather conditions or other circumstances amounting from Force Majeure.

Termination & Breakages/damage

Whilst on holiday responsibility must be accepted for the proper conduct of your party, we reserve the right to terminate your holiday in cases of serious misconduct.  Furthermore, if any member of the party wilfully, negligently or recklessly causes any damage to accommodation, which is not reported and paid for during your stay, we reserve the right to charge for this after your departure.